Who produces the food?
All our food is prepared by our chefs on the day your order is due to be shipped in our 5 star hygiene rated kitchen facility. It is then packed immediately to ensure freshness. We are an established caterer since 2008.
How long will my items last?
Typically, we advise for best quality eat on the day of delivery, but you can enjoy the next day!
Can I heat the scones?
We recommend to warm the scones in the over at 180°c for 5-7 mins for an even tastier experience or simply pop in the Microwave 800w) for 30 seconds.
Is your packaging sustainable?
All our packaging is either reusable or recyclable. Please see our recycling guide on how to dispose of your packaging when finished.
Where do you source your ingredients?
We always use the finest possible ingredients and whenever we can we always try to source British seasonal produce. We supply traditional Cornish clotted cream and our jams are made in Essex. We use high quality Scottish salmon, we handmake all our sandwiches, cakes & fillings in Berkshire. Our eggs are laid at Beechwood Farm, less than 8 miles from our main kitchen.
When do you deliver?
Choose your delivery day at checkout. Our courier partner DPD delivers between 8am – 6pm Tuesday – Saturday. DPD will text you on your selected delivery day with a 2-hour delivery slot. Unfortunately, we cannot deliver at a set hour but you can choose a guaranteed before midday delivery at checkout. If required by a certain time or for a special occasion we recommend booking for the day before - just pop your items in the fridge and they will be perfect the next day.
Where do you deliver?
We deliver across Great Britain mainland. Unfortunately, we can't currently deliver to the highlands, islands or Northern Ireland.
What if I am not in for my delivery?
We will leave your delivery box in a safe place or with a neighbour if you’re out. Our boxes are fully insulated with ice packs.
Do you charge extra for delivery?
No standard next day delivery is included in your box price or an additional £5.50 for next day guaranteed before 12pm.
Can I cancel an order?
Yes, we kindly ask for 72 hours notice.
How can I get in contact if I have a different question?
Please use our contact form for all enquiries or get in touch through our social media pages. We will happily answer any question you have.
For questions relating to a delivery please contact our courier company DPD.